Terms and Conditions

Terms & Conditions


How to shop online
Browse the products using the menus on the left hand side
Once you have selected a product that you would like to purchase, click on “Add to Cart”
When you have selected all the products that you would like, click “Checkout”
Please review your cart carefully and make sure to click on the “update” button if you make any changes
You will be prompted for your name, address and payment information – we accept Visa, MasterCard and American Express – then click “Checkout”
Review your order details, delivery and credit card billing information, then click “Purchase” and your order is complete


Delivery Details
We ship most orders within 7 days
Your order is shipped by Fedex via ground transportation
In some circumstances, delivery will be shipped by another delivery service provider such as Trucking companies as required


The number of days required to ship your order is estimated, but not guaranteed
Orders to small centers or remote locations may require extra shipping time
Some items may require your signature – if you are not available for a signature, the courier will leave you a notification card to indicate how to obtain your order


Pricing Policy
All prices quoted are payable in Canadian Dollars and do not include shipping charges or taxes
We reserve the right to change prices and availability at any time and  without notice


Return Policy
You will receive your official sales receipt with your order – keep this receipt handy
You may return new, unused products for a refund within 30 days. The product must be unopened, in its original packaging and be accompanied by the official sales receipt
If your order arrives damaged, we will gladly replace it for you
Shipping charges are non-refundable


Order Cancellation
If your order has been shipped, we cannot cancel it (see Return Policy)


Misprints
We reserve the right to correct or cancel an order at any time, and/or edit an order to reflect the correction, and/or correct the error on our web site. In the event that you are shipped an incorrect product, we will gladly accept the unit back and offer you a full refund